Booking Terms & Conditions

Online Booking & Ticket Terms & Conditions

  • Once purchased, tickets are non-refundable or transferable and cannot be cancelled
  • Certain activities have strict Health & Safety Regulations with regards to Age, Height and Footwear. Please ensure that you have read the individual activity information thoroughly to avoid disappointment on your visit.
  • Organisers/carers are relied upon to consider the suitability of the venue and to provide adequate supervision for their clients/persons in their care. 
  • Please note that tickets will be held for approx. 15 minutes from your booked arrival time, after which admission will depend upon capacity on the site upon your arrival.
  • Please be advised that a non-refundable booking fee of 50p applies per transaction (excluding members)
  • All purchasers must have a personal email address for use with the booking system.
  • Upon payment through the secure booking system, tickets will be automatically sent to your personal email address. This can be printed out or displayed on a smart phone for admission.
  • Tickets can only be used once. Once validated at our admissions and access is gained to the Park, the ticket will be void.  All and any tickets/vouchers will be retained by our admissions staff.
  • When a family ticket is presented, all members of the group must enter at the same time. A family ticket can be used for 2 adults and 2 children, or 1 adult & 3 children.
  • Persons under the age of 16 must be accompanied by a responsible adult, aged 18 or over and children must be supervised at all times around the Park.
  • All opening times and prices are subject to change. We hold a short closure period for maintenance in January through to February half term.
  • Discount vouchers, coupons and other offers are not valid in conjunction with any advance online rates and cannot be combined with any other offer or discount
  • Organisers/carers are relied upon to consider the suitability of the venue and to provide adequate supervision for their clients/persons in their care.
  • Credit card transactions are made on a separate secure server with full encryption of all credit card data. Your credit card details and personal information will not be shared with any other company or organisation and will not be stored following payment
  • All transactions will be in £ sterling and include VAT.

Please note: Attractions may need to close without warning due to inclement weather, maintenance, or for circumstances beyond our control. You are advised to check in advance of your visit.

Legal Disclaimer

Please read through our Terms and Conditions. If you do not agree with the Terms, do not use this website. If you do use the website, your conduct indicates that you agree to be bound by the Terms.

Copyright notices

Unless otherwise specified the copyright in the contents of all the pages in this website are owned or licensed to Adventure Land  by Planning Solutions Limited, the operating company of Adventure Land).

  • Except as stated below, the contents of this website may not be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without the prior express written permission from Planning Solutions Limited.
  • You may not distribute, display or copy any of the contents of the pages contained in this website to third parties.
  • You may print or download to disk the contents of an individual page of this website for the purpose of private and personal non-commercial use.
  • The pages contained in this website may contain technical inaccuracies and typographical errors and Adventure Land / Planning Solutions Limited accepts no liability for the accuracy or completeness of the information contained on this website or for any claims or losses of any nature arising directly or indirectly from use of, or reliance on, such information.
  • The information in these pages may be updated from time to time and may at times be out of date.

Refusal of Entry

Adventure Land reserves the right to refuse entry or remove any person who:

  • Is suspected to be under the influence of drugs or alcohol.
  • Does not respect the facilities, grounds and buildings of the attraction.
  • Behaves in a manner which is disruptive to the enjoyment of other visitors.
  • Behaves in a manner which compromises the safety of other visitors or staff.
  • Uses verbal or physical threats or insults toward any member of staff.

You can view our privacy policy here.

Activity Ages At A Glance
Goldies Gold Mine Suitable for all ages
Springys Railroad Suitable for all ages
JCB Suitable for all ages (preferred by under 10s)
Springys Beach Suitable for all ages (preferred by under 10s)
Tree Top Walk Suitable for most ages
Dino Golf Suitable for most ages
Skynet 3yrs+ (older children love this activity)
Splash Park (Seasonal) 3-6 / 7 year olds maximum height 1.15m
Climbing Wall Minimum height 1.1m (must weigh 3 stone or above)
Paddle Boats 3yrs+
Copyright notices

Unless otherwise specified the copyright in the contents of all the pages in this website are owned or licensed to Adventure Land  by Planning Solutions Limited, the operating company of Adventure Land).

  • Except as stated below, the contents of this website may not be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without the prior express written permission from Planning Solutions Limited.
  • You may not distribute, display or copy any of the contents of the pages contained in this website to third parties.
  • You may print or download to disk the contents of an individual page of this website for the purpose of private and personal non-commercial use.
  • The pages contained in this website may contain technical inaccuracies and typographical errors and Adventure Land / Planning Solutions Limited accepts no liability for the accuracy or completeness of the information contained on this website or for any claims or losses of any nature arising directly or indirectly from use of, or reliance on, such information.
  • The information in these pages may be updated from time to time and may at times be out of date.
Refusal of Entry

Adventure Land reserves the right to refuse entry or remove any person who:

  • Is suspected to be under the influence of drugs or alcohol.
  • Does not respect the facilities, grounds and buildings of the attraction.
  • Behaves in a manner which is disruptive to the enjoyment of other visitors.
  • Behaves in a manner which compromises the safety of other visitors or staff.
  • Uses verbal or physical threats or insults toward any member of staff.

You can view our privacy policy here.

Competition & Discount Code Terms and Conditions

Adventure Land Competition & Discount Code Terms and Conditions

1. Introduction

These Terms and Conditions apply to all competitions and discount codes conducted by Adventure Land. By entering the competition, participants agree to be bound by these terms.

2. Eligibility

  • Entry is open to all individuals aged 16 and over.
  • Employees of Adventure Land and their immediate family members are not eligible to enter.
  • Only one entry per person is permitted unless stated otherwise.

3. Entry

  • Entry to our competitions are free.
  • Participants must enter by the requested method of entry.
  • Entries must be received before the end of competition entry expiration.

4. Prizes

  • Prizes are non-transferable and no cash alternatives can be offered.
  • Adventure Land reserves the right to substitute any prize with another of equivalent value without giving notice should there be a reason why the original prize is no longer available.

5. Winner Selection and Notification

  • Winners will be selected at random from all eligible entries.
  • Winners will be notified within 1 week after the draw.
  • If a winner does not respond within 30 days of the notification, Adventure Land reserves the right to withdraw the prize and select a replacement winner.

6. Publicity

  • By entering the competition, participants agree to the use of their name and likeness for promotional purposes without additional compensation, unless prohibited by law.

7. Data Protection

  • Personal data provided during the competition will be used in accordance with Adventure Land’s privacy policy.
  • Participants can request access to their personal data or ask for their data to be corrected or deleted by contacting Adventure Land with a data adjustment email.

8. Limitation of Liability

  • Adventure Land accepts no responsibility for any damage, loss, liabilities, injury, or disappointment incurred or suffered as a result of entering the competition or accepting the prize.
  • Adventure Land is not responsible for any problems or technical malfunction of any telephone network or lines, computer systems, servers, or providers, computer equipment, software, failure of any email or entry to be received on account of technical problems or traffic congestion on the internet.

9. General

  • Adventure Land reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God, or any actual or anticipated breach of any applicable law or regulation or any other event outside of Adventure Land’ control.
  • Any changes to the competition will be notified to participants as soon as possible.

10. Contact

For any questions or queries regarding the competition or these terms and conditions, please contact us at:

 

By entering a competition, participants acknowledge that they have read, understood, and agree to be bound by these Terms and Conditions.

GOOD LUCK!

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